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Frequently Asked Questions

Welcome To The FAQ Page Of TranqBay Health. We're Here To Address Some Of The Most Common Questions You May Have About Our Services And How We Can Assist You With Your Mental Health And Therapy Needs. If you don't Find The Information You're Looking For, Please Feel Free To Contact Us For Further Assistances.

What Services Do You Provide?

How Do I Find A Therapist On Your Platform?

What Is The Cost Of Therapy On Your Platform?

How Does The Payment System Work?

What Happens If I Need To Cancel My Session?

How Does The Wallet System Work?

What If My Therapist Cancels The Session?

Is Your Service Available Internationally?

Is Therapy Covered By Insurance?

How Long Are Therapy Sessions?

How Do You Protect My Personal Information And Privacy?

Are My Therapy Sessions Confidential?

What Should I Do In A Mental Health Crisis?

Do You Have Therapist Who Specialize In [Specific Issue]?

Can I Change My Therapists If I'm Not Satisfied With My Current One?

How Can I Contact You For Urgent Matters?

How Do I Provide Feedback About My Therapy Experience?